Returns & refunds

Updated October 11, 2026

For help with a sticker order, contact us with your order number before sending anything back. Earlier calendar-kit orders retain the terms provided when purchased.

Sticker-shop orders

To request cancellation before shipment, ask about a return, or report damaged or incorrect stickers, email sam@sticktohabits.com with your order number. Include photos if something arrived wrong. We’ll help you with the next steps.

Existing calendar-kit orders

The following kit terms apply to calendar-kit orders placed from October 4, 2026. Earlier orders retain the terms provided when purchased.

Changed your mind?

Cancel any time before your kit ships for a full refund to your original payment method, including any tax or shipping you paid. There is no cancellation fee.

Email sam@sticktohabits.com with your order number to request cancellation. We’ll confirm your cancellation and refund by email.

If shipping takes longer

If we cannot ship within the stated timeframe, we’ll email you with revised timing and the option to cancel for a full refund. We’ll ask for your agreement to the delay; if you decline or do not agree by the deadline in that email, we’ll cancel and refund the unshipped order.

Returns after delivery

You can request a return within 30 days of delivery. Kits must be unused, complete, and in their original packaging, with stickers unapplied and write-in stickers unmarked. Used kits are not eligible for change-of-mind returns.

Email us with your order number before sending anything back. We’ll provide return instructions. You pay return shipping for a change-of-mind return.

After receiving and inspecting an eligible return, we’ll refund the kit price and applicable tax to your original payment method. We do not deduct the outbound shipping cost from kits sold with free shipping. We’ll email you when the refund is processed; your bank or payment provider may take additional time to post it.

Something arrived wrong?

If your kit arrives damaged, defective, or incorrect, email us with your order number and photos of the problem. We’ll arrange a replacement or a full refund and cover any required return shipping. The unused-kit restriction does not exclude defective products.